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Resolved

Resolved: platform disruption on 14 July 2026 (early morning IST)

Jul 14, 2026 at 4:54am UTC
Affected services
Platform API & database
Dashboard backend
Web app (admins & payers)
Payment confirmations
Fee reminders

Resolved
Jul 14, 2026 at 4:54am UTC

On 14 July 2026, between approximately 3:10 AM and 7:45 AM IST, Feezy was unavailable. Logging in, viewing dashboards, and making payments did not work during this window, and background processing (payment confirmations, fee reminders) was paused.

What happened: our database became unavailable following an account-level administrative disruption with our cloud infrastructure provider. The issue was identified and service was fully restored by 7:45 AM IST the same morning.

Your data and payments: no data was lost. No completed payment was lost or misapplied; payment confirmations that were delayed during the window were reconciled automatically after recovery, and background jobs resumed on their normal schedules.

What we changed: we have added independent, round-the-clock monitoring across every part of the platform, with immediate alerts to our team well before an issue of this class can recur, and we have launched this public status page so you can always see live platform health and incident history in one place.

We are sorry for the disruption this caused during morning hours.